How do I find out what my insurance covers?
Last updated September 3, 2026.
Start with the Summary of Benefits and Coverage - the standardized document every plan must provide, per HealthCare.gov - then the member portal for network and cost tools, and the formulary for drugs and prior-auth flags. For anything planned and expensive, call member services with a specific question and get a reference number. Pymander is a free AI doctor, 24/7 by text, and can help.
What to do
- Find your SBC in the member portal - it is the plan in one standardized document.
- Search the formulary before any new prescription is filled.
- Ask specific questions by phone: visits, copay, prior auth - and log the reference number.
- Get big-ticket answers in writing before the procedure, not after the bill.
Related questions
- What is an explanation of benefits?
- What does out of network mean?
- What is a prior authorization?
- What is the difference between a copay and a deductible?
