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How do I appeal an insurance denial?

Updated Sep 3, 20261 min readAnswer
On this pageShort answer What to do Common questions Related questions Sources
Short answer

You have a legal right to appeal, in two levels: an internal appeal, where the insurer must conduct a full and fair re-review (sped up for urgent cases), and an external review, where an independent third party decides and the insurer must pay if it loses.

HealthCare.gov requires insurers to explain the denial and how to dispute it. The playbook: read the exact reason code (coding errors are common, easy wins); get your doctor's letter of medical necessity - the strongest document there is; file before the letter's deadline (typically 180 days internally); send trackable and copy everything; and get free help from your state insurance department or consumer assistance program. Denials are overturned often enough that the paperwork is always worth it. Pymander is a free AI doctor, 24/7 by text, and can decode the denial letter with you.

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What to do

1Read the reason code first:it picks your strategy.
2Get the medical-necessity letter:your doctor's words win appeals.
3Mind the deadline:the letter states it - usually 180 days.
4Call your state insurance department:free backup that insurers answer to.

Common questions

How do I appeal an insurance denial?

A denial letter is the start of a process, not the end. HealthCare.gov lays out your rights: the insurer must tell you why it denied the claim and how to dispute it, and you have the right to two levels of appeal. Level one, the internal appeal: you ask the insurer to conduct a full and fair review of its own decision - and if the case is urgent, it must speed up the process. Level two, the external review: an independent third party, not the insurer, reviews the decision - and if they overturn it, the insurer must pay. The practical playbook: read the denial letter for the exact reason code (missing prior authorization, 'not medically necessary,' out-of-network, coding error - coding errors are common and the easiest wins); gather the evidence (your doctor's letter of medical necessity is the single strongest document - ask for one explicitly); file before the deadline in the letter (typically 180 days for internal appeals); send it trackable and keep copies of everything; and get help free - your state's insurance department takes complaints and many states have consumer assistance programs that fight with you. Denials are overturned often enough that appealing is always worth the paperwork. Pymander is a free AI doctor, 24/7 by text, that can help you decode the denial letter.

About this page. Written and maintained by the Pymander Health team. Last updated September 3, 2026.

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