Your messages are seen by the people and systems delivering your care: the AI consult itself, and the trained human triage responders who staff the service. They are never sold, never used for advertising, and never shared with insurers or employers.
You stay in control: you choose what records and notes to connect, care notes are viewable through a signed link that you keep or share, and you can access, export, or delete your data. The short version is below; the formal version is the privacy policy.
What to do
Common questions
Who can see my Pymander messages?
Only the people and systems delivering your care. Concretely: the AI consult processes your messages to respond to you, and trained human triage responders staff the service - a human replies in your thread first, and the consultation happens there. That is the whole list. What never happens: your messages are never sold, never used for advertising, and never shared with insurers, employers, schools, or data brokers. What you control: you choose what records or notes to connect, and when a care note is produced it is viewable through a signed link - you keep it private or share it, your call. And you can access, export, or delete your data at any point; the privacy promise spells this out in plain language. One practical tip: because the thread is a text conversation on your phone, the usual phone hygiene applies - a locked phone is what keeps the thread private on your end. For the formal commitments, the privacy policy and the safety page are the source of truth.