FreeNo insurance needed.
24/7Day or night, weekends too.
FastAnswers in seconds. No waiting room.
Text us. We’ll help you figure it out.
Text what’s going on
From your commute, your desk, or the couch. No app, no account.
Answer a few questions
We make sure it’s nothing serious first.
Get a clear next step
What to do now, plus a note you can show any doctor.
Help in every season.
Winter
Cold and flu
- Flu & covid
- Slips on ice
- Sore back from shoveling
- Dry skin
Spring
Allergy season
- Itchy eyes
- Sneezing
- Asthma acting up
- Sore muscles
Summer
Heat and humidity
- Heat exhaustion
- Sunburn
- Bug bites
- Ear pain after swimming
What we help with
Scroll for more →What can we help you with?
Tap anything to start a text.
Tummy trouble
Aches & injuries
Skin & eyes
Everyday health
Mind & sleep
From Harlem to Park Slope.
Tap your neighborhood to start.
Symptoms in New York City.
Not sure where to go?
Text us first
New symptoms, medicines, and “is this normal?” questions. Free, any hour.
Urgent care
When you need to be seen today, like for stitches, a sprain, or a strep test.
911 or the ER
Chest pain, trouble breathing, signs of a stroke, or severe bleeding. In a mental health crisis, call or text 988.
Low-cost care in New York City.
Text us first, then use the city’s own options if you need to be seen in person.
NYC Care
A city program that guarantees low-cost and no-cost services through NYC Health + Hospitals for New Yorkers who can’t get or afford insurance. It is not an insurance plan. nyccare.nyc
NYC Health + Hospitals
Care regardless of immigration status or ability to pay, with a sliding fee scale and financial assistance. Financial assistance
ExpressCare video visits
See a provider by video any hour, any day, if you are in New York State. Walk-in centers are also listed. expresscare.nyc
NYC 988
Call or text 988 any hour for free, confidential mental health and substance use support. Emergency: call 911.
Pymander is a medical AI, not a licensed doctor. It can’t book you into these programs. It can help you work out how urgent something is and which of them fits. Program details are from the city’s sites and can change, so check them before you go.
New York questions
Is there a free online doctor in New York?
Yes. Text (689) 528-6964 any time to chat with our AI doctor for free. No app, account, or insurance needed.
Can I text a doctor at night in New York?
Yes. Pymander answers any hour, including nights and weekends.
Can college students in New York use Pymander?
Yes. It’s free for anyone 18 or older.
Is Pymander a real doctor?
No. Pymander is a medical AI system, not a licensed doctor. It helps you understand what’s going on and tells you when to see a person.
What if I don’t have insurance in New York City?
You can text Pymander for free without insurance. If you need to be seen in person, NYC Care guarantees low-cost and no-cost services through NYC Health + Hospitals for New Yorkers who can’t get or afford insurance.
Is there a free doctor in New York City for people without insurance?
Pymander is a free AI doctor by text, not a licensed doctor. For a human provider, NYC Health + Hospitals provides care regardless of immigration status or ability to pay, and NYC Care is its program for New Yorkers without insurance.
Where do I go in New York City if it might be an emergency?
Call 911 or go to the nearest ER for chest pain, trouble breathing, signs of a stroke, or severe bleeding. For a mental health crisis, call or text 988.